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Sales Inquiries

Ready to get started with Alpha Quantum? Our sales team can help you choose the right plan and discuss custom enterprise solutions.

Monday - Friday, 9 AM - 6 PM PST
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Technical Support

Need help with integration, troubleshooting, or technical questions? Our support team is here to assist with any technical challenges.

24/7 for enterprise customers
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Partnerships

Interested in becoming a partner? Explore technology integrations, reseller opportunities, and strategic alliances with our team.

Monday - Friday, 9 AM - 5 PM PST
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Media & Press

Media inquiries, press releases, and journalist resources. Connect with our communications team for interviews and company information.

Monday - Friday, 9 AM - 6 PM PST
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Careers

Join our team and help build the future of enterprise AI. Explore open positions and learn about our company culture and benefits.

Monday - Friday, 9 AM - 5 PM PST
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General Inquiries

For all other questions, feedback, or general information about Alpha Quantum's AI platform and services.

Monday - Friday, 9 AM - 6 PM PST

Send Us a Message

Get in Touch

We'll respond within 24 hours during business days.

Contact Information

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Support Available

Monday - Friday, 9 AM - 6 PM PST
24/7 for enterprise customers

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Email Support

[email protected]
Response within 24 hours

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Live Chat

Available in your dashboard
24/7 for enterprise customers

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Help Center

Self-service resources and documentation
Available 24/7

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Response Times

• Critical issues: 1 hour
• General inquiries: 24 hours
• Sales questions: Same day

Global Offices

Connect with our teams across the globe. We have offices in major technology hubs to serve our customers worldwide.

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Munich

Franz-Joseph-Str.11
80801 Munich
Germany
schedule Monday - Friday, 9 AM - 5 PM CET
groups Sales, Business Development

Frequently Asked Questions

What is the typical response time for support inquiries? keyboard_arrow_down
Response times vary by inquiry type and customer plan. Critical issues for enterprise customers receive responses within 1 hour, general inquiries within 24 hours, and sales questions the same business day. Our support team is available 24/7 for enterprise customers.
How can I schedule a demo or consultation? keyboard_arrow_down
You can schedule a demo through our website's demo page, contact our sales team directly at [email protected], or use the contact form above. We offer personalized demos tailored to your specific use cases and business requirements.
Do you offer technical support during implementation? keyboard_arrow_down
Yes, we provide comprehensive technical support during implementation including dedicated solution architects, integration guidance, and hands-on assistance. Professional and Enterprise customers receive priority implementation support.
What languages do you provide customer support in? keyboard_arrow_down
We provide customer support in English, Spanish, French, German, Japanese, and Mandarin Chinese. Our global team ensures that you can get help in your preferred language during local business hours.
How do I report a security concern or vulnerability? keyboard_arrow_down
Security concerns should be reported immediately to [email protected]. We have a responsible disclosure program and take all security reports seriously. Critical security issues receive immediate attention from our security team.

Ready to Get Started?

Contact our team today to learn how Alpha Quantum can transform your business with enterprise AI solutions.

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