Websites using LiveAgent
Description of LiveAgent: LiveAgent is an online live chat platform. The software provides a ticket management system.
LiveAgent is used by 0.34% of websites in the Live chat category.
Business and Finance is the most popular main category among the websites using LiveAgent.
Business is the most popular subcategory among the websites that are using LiveAgent.
The technologies that are most often used together with LiveAgent are jQuery, Google Analytics, Google Tag Manager, Google Font API, PHP, Bootstrap, Font Awesome, Facebook, jQuery Migrate, MySQL.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using LiveAgent may also be interested in using these other technologies: Polylang, WP-PageNavi, Mautic, FlexSlider, Criteo, Amazon Advertising, Unpkg, AddToAny Share Buttons, Azure, The Events Calendar.
Top IAB Industry Verticals using LiveAgent
Top 10 technologies that are most often used together with LiveAgent
Technologies that are most interesting for website using LiveAgent, as determined by our AI recommender
Distribution of domains using LiveAgent over IAB1 verticals
Introduction to LiveAgent
LiveAgent is a helpdesk software that offers a range of features for customer support and communication. It includes live chat, email ticketing, social media integration, and even phone support. The platform allows businesses to centralize all customer interactions in one place, making it easier to manage and respond to inquiries. LiveAgent also provides robust reporting and analytics tools to help businesses track performance and improve customer service.
Practical Applications
of LiveAgent
1. Customer support: LiveAgent is a popular tool that can be used to provide customer support through different communication channels such as email, chat, phone, and social media.
2. Helpdesk management: It allows businesses to manage and track customer requests, respond to queries, and resolve issues quickly and efficiently.
3. Ticketing system: It provides a ticket management system that allows businesses to organize customer requests, assign them to specific agents, and track their progress until they are resolved.
4. Knowledge base: LiveAgent offers a knowledge base feature that can be used to create a library of articles, FAQs, and other resources that customers can use to find answers to their queries.
5. Automation: It has a range of automation features that can be used to streamline customer support operations, improve response times, and reduce manual work.
6. Reporting and analytics: LiveAgent provides detailed reports and analytics that can help businesses track their performance, identify trends and patterns, and make data-driven decisions to improve their customer support.
7. Multilingual support: It offers multilingual support, which is a crucial feature for businesses that operate in multiple countries or regions with different languages.
8. Integration with other tools: LiveAgent can be integrated with other tools such as CRMs, social media platforms, and e-commerce platforms, making it a versatile tool for businesses of all sizes.
Benefits and Advantages of LiveAgent
- Efficiently manage customer communications
- Streamline customer support processes
- Centralize all customer support interactions
- Automate repetitive tasks and workflows
- Improve response times and customer satisfaction
- Easily track and measure team performance
- Provide real-time customer support via chat, phone, and email
- Accessible via web and mobile devices
- Integrate with popular business tools and software
- Customizable to fit specific business needs and requirements
Distribution of domains using LiveAgent over IAB2 verticals
Most popular websites using LiveAgent
Less popular websites using LiveAgent
Distribution of domains using LiveAgent over 1 million most popular domains
Distribution of domains using LiveAgent over domain ages
The average age of websites using LiveAgent is 13.2 years.
The average page rank (measure of backlink strength) of websites using LiveAgent is 2.56.
5 technologies that are less often used together with LiveAgent
| Technology | % of use together with LiveAgent | Website |
|---|
| Draftpress HFCM | 0.3788 | https://draftpress.com/products/header-footer-code-manager-pro/ |
| OptiMonk | 0.3788 | https://www.optimonk.com |
| LiveIntent | 0.3788 | https://www.liveintent.com |
| Autoptimize | 0.3788 | https://autoptimize.com |
| Trusted Shops | 0.3788 | https://www.trustedshops.co.uk |
