Zendesk - Web Usage Statistics and Market Share

Discover the power of data-driven decision making with our Web Usage Statistics and Market Share analytics of Zendesk.

Gain unparalleled insights into the rapidly evolving digital landscape and stay ahead of the competition with a comprehensive analysis of Zendesk key performance metrics.

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Websites using Zendesk

Description of Zendesk: Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities.

Zendesk is used by 0.23% of websites in the CMS category.

Business and Finance is the most popular main category among the websites using Zendesk.

Economy is the most popular subcategory among the websites that are using Zendesk.

The technologies that are most often used together with Zendesk are Module Federation, webpack, Open Graph, core-js, Facebook Pixel, Sentry, HSTS, HTTP/3, Facebook, jQuery.

Our AI based recommender engine (trained on 100 million data points) suggests that websites using Zendesk may also be interested in using these other technologies: Sentry, Iubenda, HulkApps Form Builder, Instafeed, Cloudflare Browser Insights, Imperva, Zepto, Podium, Sitecore, Zendesk Chat.

Top IAB Industry Verticals using Zendesk

Top 10 technologies that are most often used together with Zendesk

Technology% of use together with ZendeskWebsite
Module Federation91.95https://webpack.js.org/concepts/module-federation/
Open Graph61.77https://ogp.me
Facebook Pixel44.25http://facebook.com

Technologies that are most interesting for website using Zendesk, as determined by our AI recommender

TechnologyAI Recommendation Score Website
HulkApps Form Builder0.15https://www.hulkapps.com/products/form-builder-shopify
Cloudflare Browser Insights0.15http://www.cloudflare.com
Zendesk Chat0.14http://zopim.com

Distribution of domains using Zendesk over IAB1 verticals

Introduction to Zendesk

Zendesk is a cloud-based customer service platform that provides tools to manage support tickets, automate workflows, and analyze customer feedback. It allows businesses to provide efficient and personalized customer service across multiple channels, including email, chat, phone, and social media. Zendesk also offers a range of integrations with other business tools, such as CRM and e-commerce platforms, to streamline operations and improve customer satisfaction.

Practical Applications of Zendesk

1. Customer Service Management
2. Ticket Management
3. Help Center
4. Knowledge Base Management
5. Live Chat Support
6. Social Media Integration
7. Reporting and Analytics
8. Multilingual Support
9. Mobile App Support
10. Customizable Workflows

Benefits and Advantages of Zendesk

- Provides a centralized platform for customer support
- Enables efficient organization and tracking of customer inquiries
- Allows for seamless communication between customers and support agents
- Provides a knowledge base for customers to find answers to common questions
- Offers reporting and analytics to track support team performance and customer satisfaction
- Integrates with other tools and platforms for increased productivity
- Offers customizable options to fit the needs of different businesses and industries
- Provides customer self-service options to reduce support workload for agents.

Distribution of domains using Zendesk over IAB2 verticals

Most popular websites using Zendesk

WebsiteIAB category 1IAB category 2OpenRank
infogram.comBusiness and FinanceDesign5.52
surveysparrow.comBusiness and FinanceBusiness5.34
usgbc.orgBusiness and FinanceIndustries5.29
flock.comBusiness and FinanceComputing5.21
uservoice.comBusiness and FinanceBusiness4.95
soundstrue.comMusic and AudioBusiness4.94
eccouncil.orgTechnology & ComputingComputing4.88
the3doodler.comHobbies & InterestsArts and Crafts4.85
select-themes.comEvents and AttractionsMarketplace/eCommerce4.75
scbwi.orgBooks and LiteratureChildren's Literature4.69

Less popular websites using Zendesk

WebsiteIAB category 1IAB category 2OpenRank
cochi.comPersonal FinanceEconomy0
covidoverview.comBusiness and FinanceEconomy0
sparksystech.comBusiness and FinanceBusiness0
europacosmetica.comStyle & FashionBeauty0
hostileaggressiveparenting.comFamily and RelationshipsParenting0

Distribution of domains using Zendesk over 1 million most popular domains

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Distribution of domains using Zendesk over domain ages

The average age of websites using Zendesk is 12.1 years.

The average page rank (measure of backlink strength) of websites using Zendesk is 2.81.

5 technologies that are less often used together with Zendesk

Technology% of use together with ZendeskWebsite