Gorgias - Web Usage Statistics and Market Share

Discover the power of data-driven decision making with our Web Usage Statistics and Market Share analytics of Gorgias.

Gain unparalleled insights into the rapidly evolving digital landscape and stay ahead of the competition with a comprehensive analysis of Gorgias key performance metrics.

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Websites using Gorgias

Description of Gorgias: Gorgias is a helpdesk and chat solution designed for ecommerce stores.

Gorgias is used by 0.67% of websites in the Live chat category.

Style & Fashion is the most popular main category among the websites using Gorgias.

Beauty is the most popular subcategory among the websites that are using Gorgias.

The technologies that are most often used together with Gorgias are core-js, Boomerang, Open Graph, Module Federation, Emotion, webpack, HSTS, Facebook Pixel, HTTP/3, Klaviyo.

Our AI based recommender engine (trained on 100 million data points) suggests that websites using Gorgias may also be interested in using these other technologies: Emotion, AWIN, PushOwl, Back In Stock, Bunny, Triple Whale, Swym Wishlist Plus, Rebuy, LiveIntent, Elevar.

Top IAB Industry Verticals using Gorgias

Top 10 technologies that are most often used together with Gorgias

Technology% of use together with GorgiasWebsite
Open Graph84.73https://ogp.me
Module Federation76https://webpack.js.org/concepts/module-federation/
Facebook Pixel70.91http://facebook.com

Technologies that are most interesting for website using Gorgias, as determined by our AI recommender

TechnologyAI Recommendation Score Website
Back In Stock0.23https://backinstock.org
Triple Whale0.2https://triplewhale.com/
Swym Wishlist Plus0.19https://swym.it/apps/wishlist/

Distribution of domains using Gorgias over IAB1 verticals

Introduction to Gorgias

Gorgias is a customer support automation platform that uses artificial intelligence and machine learning to automate repetitive customer service tasks such as responding to customer inquiries and processing returns, exchanges, and refunds. It integrates with various e-commerce platforms and communication channels such as email, chat, and social media to provide personalized and efficient customer service. Gorgias also offers data analytics and reporting tools to track customer behavior and optimize support processes.

Practical Applications of Gorgias

1. Customer support automation.
2. Response suggestions for frequently asked questions.
3. Automated email and chat responses.
4. Streamlined ticket management for customer service teams.
5. Customer data management and analysis for personalized support.
6. E-commerce automation for order tracking and returns.

Benefits and Advantages of Gorgias

- Gorgias offers automated responses to frequently asked questions, saving time and effort for customer support teams.
- The technology integrates with a variety of e-commerce platforms, including Shopify, Magento, and WooCommerce.
- Gorgias allows for customization of responses and workflows to fit each business's unique needs.
- The platform provides real-time metrics and analytics to track customer satisfaction and the effectiveness of responses.
- Gorgias offers a multi-channel approach, allowing businesses to provide support through email, chat, social media, and more, all in one place.
- The technology utilizes machine learning and AI to improve response accuracy and efficiency over time.
- Gorgias' customer support automation can improve response times and reduce customer churn, leading to increased customer loyalty and revenue.
- The platform allows for easy collaboration between support agents and teams, improving internal communication and problem-solving.

Distribution of domains using Gorgias over IAB2 verticals

Most popular websites using Gorgias

WebsiteIAB category 1IAB category 2OpenRank
rzmask.comBusiness and FinanceIndustries4.55
orgain.comHealthy LivingNutrition4.49
aliciaadamsalpaca.comBusiness and FinanceIndustries4.38
dharmacrafts.comHome & GardenTibetan4.38
mumidesign.comTravelTravel Accessories4.38
paredeyewear.comStyle & FashionWomen's Fashion4.37
boysmells.comStyle & FashionBeauty4.31
pappyco.comAutomotiveAuto Body Styles4.31
virusintl.comStyle & FashionMen's Fashion4.27
donajofitwear.comStyle & FashionWomen's Fashion4.26

Less popular websites using Gorgias

WebsiteIAB category 1IAB category 2OpenRank
nakedspirits.com.auFood & DrinkAlcoholic Beverages0.97
thenaturalgiftcompany.co.ukEvents and AttractionsPersonal Celebrations & Life Events1.2
nickokitchenshop.comStyle & FashionFlower Shopping1.5
adoseofdupas.comTravelTravel Type1.53
rockdocinc.comBusiness and FinanceMedical Tests1.62

Distribution of domains using Gorgias over 1 million most popular domains

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Distribution of domains using Gorgias over domain ages

The average age of websites using Gorgias is 11.3 years.

The average page rank (measure of backlink strength) of websites using Gorgias is 3.26.

5 technologies that are less often used together with Gorgias

Technology% of use together with GorgiasWebsite
Jilt App0.3636https://community.shopify.com/c/shopify-apps/jilt-is-over-what-app-to-use-for-abandoned-carts-now/td-p/1575095