Freshchat - Web Usage Statistics and Market Share


Discover the power of data-driven decision making with our Web Usage Statistics and Market Share analytics of Freshchat.

Gain unparalleled insights into the rapidly evolving digital landscape and stay ahead of the competition with a comprehensive analysis of Freshchat key performance metrics.

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Websites using Freshchat



Description of Freshchat: Freshchat is a cloud-hosted live messaging and engagement application.

Freshchat is used by 1.03% of websites in the Live chat category.

Business and Finance is the most popular main category among the websites using Freshchat.

Business is the most popular subcategory among the websites that are using Freshchat.

The technologies that are most often used together with Freshchat are jQuery, Google Analytics, Google Tag Manager, Google Font API, PHP, Facebook, MySQL, Bootstrap, Font Awesome, WordPress.

Our AI based recommender engine (trained on 100 million data points) suggests that websites using Freshchat may also be interested in using these other technologies: DoubleClick for Publishers (DFP), AccessiBe, Microsoft Advertising, Linkedin Insight Tag, Preact, Twitter Ads, Google Publisher Tag, Debian, Flywheel, Stripe.



Top IAB Industry Verticals using Freshchat





Top 10 technologies that are most often used together with Freshchat



Technology% of use together with FreshchatWebsite
jQuery80.85https://jquery.com
Google Analytics77.59http://google.com/analytics
Google Tag Manager72.62http://www.google.com/tagmanager
Google Font API49.65http://google.com/fonts
PHP48.23http://php.net
Facebook44.68http://facebook.com
MySQL40.85http://mysql.com
Bootstrap40.71https://getbootstrap.com
Font Awesome40https://fontawesome.com/
WordPress36.88https://wordpress.org




Technologies that are most interesting for website using Freshchat, as determined by our AI recommender



TechnologyAI Recommendation Score Website
DoubleClick for Publishers (DFP)0.23http://www.google.com/dfp
AccessiBe0.18https://accessibe.com/
Microsoft Advertising0.15https://ads.microsoft.com
Linkedin Insight Tag0.15https://business.linkedin.com/marketing-solutions/insight-tag
Preact0.15https://preactjs.com
Twitter Ads0.14https://ads.twitter.com
Google Publisher Tag0.14https://developers.google.com/publisher-tag/guides/get-started
Debian0.14https://debian.org
Flywheel0.14https://getflywheel.com
Stripe0.13http://stripe.com


Distribution of domains using Freshchat over IAB1 verticals











Introduction to Freshchat

Freshchat is a cloud-based messaging and engagement tool that enables businesses to communicate with customers through multiple channels, including website, mobile app, and social media platforms. It offers features such as automated chatbots, team collaboration, customer segmentation, and analytics to help businesses improve customer experience and increase sales.

Practical Applications of Freshchat


- Providing customer support through live chat on a website or mobile app
- Offering personalized recommendations and assistance to customers during their online shopping experience
- Collecting feedback from customers in real-time to improve products and services
- Facilitating communication between team members within an organization for efficient collaboration and problem-solving
- Streamlining the sales process by enabling sales representatives to engage with prospects and leads in real-time via chat.

Benefits and Advantages of Freshchat

- Provides real-time communication with customers through various channels, including website chat, mobile app chat, and social media messaging.
- Enables businesses to provide personalized and efficient customer support, leading to higher customer satisfaction and loyalty.
- Offers automation features, such as chatbots and canned responses, to save time and increase efficiency.
- Integrates with various CRM and helpdesk systems, allowing businesses to manage customer interactions and data in one place.
- Provides analytics and reporting features to track performance and identify areas for improvement.
- Offers multilingual support, allowing businesses to communicate with customers in their preferred language.



Distribution of domains using Freshchat over IAB2 verticals













Most popular websites using Freshchat



WebsiteIAB category 1IAB category 2OpenRank
jenis.comShoppingGrocery Shopping5.05
learnworlds.comEducationOnline Education4.82
foloosi.comBusiness and FinanceMarketplace/eCommerce4.79
fairfx.comPersonal FinanceEconomy4.7
getoutpass.comEvents and AttractionsAmusement and Theme Parks4.67
sharafdg.comTechnology & ComputingConsumer Electronics4.65
kalkifashion.comStyle & FashionDesigner Clothing4.59
astro.orgMedical HealthDiseases and Conditions4.58
wreathsacrossamerica.orgHome & GardenOutdoor Decorating4.57
nandos.com.myFood & DrinkDining Out4.56




Less popular websites using Freshchat



WebsiteIAB category 1IAB category 2OpenRank
agriapp.comBusiness and FinanceIndustries0
turfnamerica.comHome & GardenLandscaping0
consciousenterprise.comPersonal FinanceBusiness0
propctek.comBusiness and FinanceComputing0
parkerwebdevelopers.comBusiness and FinanceBusiness0


Distribution of domains using Freshchat over 1 million most popular domains















Distribution of domains using Freshchat over domain ages



The average age of websites using Freshchat is 12.6 years.

The average page rank (measure of backlink strength) of websites using Freshchat is 2.86.











5 technologies that are less often used together with Freshchat



Technology% of use together with FreshchatWebsite
AppDynamics0.1418https://appdynamics.com
Bokeh0.1418https://bokeh.org
nopCommerce0.1418http://www.nopcommerce.com
Bulma0.1418http://bulma.io
VigLink0.1418http://viglink.com