Websites using Zendesk Chat
Description of Zendesk Chat: Zendesk Chat is a live chat and communication widget.
Zendesk Chat is used by 4.39% of websites in the Live chat category.
Business and Finance is the most popular main category among the websites using Zendesk Chat.
Business is the most popular subcategory among the websites that are using Zendesk Chat.
The technologies that are most often used together with Zendesk Chat are jQuery, Sentry, Google Analytics, PHP, Google Font API, Google Tag Manager, Bootstrap, Font Awesome, MySQL, jQuery Migrate.
Our AI based recommender engine (trained on 100 million data points) suggests that websites using Zendesk Chat may also be interested in using these other technologies: Sentry, HulkApps Form Builder, Complianz, Firebase, Route, Slider Revolution, Formidable Form, AudioEye, Moove GDPR Consent, Shopify Chat.
Top IAB Industry Verticals using Zendesk Chat
Top 10 technologies that are most often used together with Zendesk Chat
Technologies that are most interesting for website using Zendesk Chat, as determined by our AI recommender
Distribution of domains using Zendesk Chat over IAB1 verticals
Introduction to Zendesk Chat
Zendesk Chat is a live chat software that enables businesses to communicate with their website visitors in real-time. It provides a customizable chat window that can be embedded on websites, mobile apps, and messaging platforms. With Zendesk Chat, businesses can engage with customers, answer their queries, provide support, and even upsell products or services. It also offers features such as chat routing, chat history, pre-chat forms, and analytics to help businesses streamline their customer interactions and improve customer satisfaction.
Practical Applications
of Zendesk Chat
1. Customer Service: Zendesk Chat can be used to provide real-time customer support through chat sessions, allowing businesses to quickly resolve customer issues and questions.
2. Sales: Zendesk Chat can be utilized as a sales tool, allowing businesses to engage with website visitors in real-time to answer questions and provide product recommendations.
3. Lead Generation: Zendesk Chat can be used to collect contact information from website visitors, turning them into potential leads for future marketing efforts.
4. Customer Feedback: Zendesk Chat can be used to gather feedback from customers, allowing businesses to better understand their needs and improve their products and services.
5. Collaboration: Zendesk Chat can be used as a communication tool for teams, allowing team members to collaborate and discuss projects in real-time.
6. Proactive Engagement: Zendesk Chat can be used to proactively engage with website visitors, offering assistance and guidance before they even ask for it.
7. Customer Retention: Zendesk Chat can be used to retain customers by providing them with exceptional customer service and support, building loyalty and trust in the brand.
8. Multilingual Support: Zendesk Chat can be used to provide support in multiple languages, allowing businesses to serve a global customer base.
9. Mobile Support: Zendesk Chat can be used to provide support on-the-go, allowing agents to respond to customer inquiries from their mobile devices.
10. Reporting and Analytics: Zendesk Chat can be used to track and analyze customer interactions, allowing businesses to identify trends and improve their customer support strategies.
Benefits and Advantages of Zendesk Chat
- Improved customer satisfaction as customers can get their queries resolved in real-time
- Saves time and resources for businesses as agents can handle multiple chats simultaneously
- Provides a convenient and easily accessible channel for customers to reach out to businesses
- Helps businesses gather valuable customer insights and feedback through chat transcripts
- Enables businesses to track customer behavior and patterns to improve their products and services
- Provides a personalized experience for customers through features such as chat history and proactive messaging
- Increases sales and revenue for businesses through upselling and cross-selling opportunities during chats
- Reduces customer support costs for businesses by offering a cost-effective solution compared to traditional support channels.
Distribution of domains using Zendesk Chat over IAB2 verticals
Most popular websites using Zendesk Chat
Less popular websites using Zendesk Chat
Distribution of domains using Zendesk Chat over 1 million most popular domains
Distribution of domains using Zendesk Chat over domain ages
The average age of websites using Zendesk Chat is 13 years.
The average page rank (measure of backlink strength) of websites using Zendesk Chat is 2.5.
5 technologies that are less often used together with Zendesk Chat
